Last updated: July 2026
Sending a rental request does not immediately charge you — our team coordinates confirmation between you and the Owner first. Charges (if any online payment is later introduced) will only apply once a booking is confirmed by both parties.
A Renter may cancel a pending or confirmed rental request by contacting us through the Contact page. Cancellation terms (including any fee) depend on how close to the rental start date the cancellation occurs, and will be clearly communicated during coordination.
Security deposits are set by the Owner and are intended to cover damage, loss, or late return of the item. Deposits are returned to the Renter after the item is returned in the condition it was received, minus any agreed deductions for damage or missing items.
The platform fee shown at booking is non-refundable once a rental is confirmed, except in cases where LocalRentify determines the listing was materially misrepresented or the Owner failed to fulfill the booking.
If a Renter and Owner disagree about a refund, deposit deduction, or cancellation, LocalRentify will help coordinate a resolution based on information provided by both parties, but does not guarantee a specific outcome.
For any refund or cancellation request, please reach out through our Contact page.
